Since car body parts can be bulky and fragile, having a clear refund policy is essential for your business, Al-Awan Autos and Body Parts.

Below is a customized Refund and Return Policy for your online store.

Refund and Return Policy for Al-Awan Autos and Body Parts

Last Updated: January 11, 2026

Thank you for shopping at Al-Awan Autos and Body Parts. We want to ensure you are satisfied with your purchase of Suzuki, Toyota, Honda, and other car body parts. Please read our policy below regarding returns and refunds.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

1. The item must be returned within 7 days of delivery to your location in Pakistan.
2. The part must be in its original packaging and in the same condition that you received it.
3. Any body parts that have been painted, modified, or installed on a vehicle are not eligible for return.
4. You must provide the original receipt or proof of purchase from alawanautosandbodyparts.com.

2. Damaged or Incorrect Items

We take great care in packaging car body parts; however, if you receive a damaged item:

1. Please inspect the package immediately upon delivery by the courier service.
2. If the item is damaged or does not match the Suzuki, Toyota, or Honda part you ordered, contact us within 24 hours.
3. We will arrange for a replacement or a full refund for verified damaged or incorrect shipments.

3. Non-Returnable Items

The following items cannot be returned:

1. Electrical components and sensors once the packaging is opened.
2. Items purchased during a clearance or "Final Sale" event.
3. Parts that show signs of attempted installation.

4. Shipping Costs for Returns

1. If you are returning an item due to a change of mind, you will be responsible for paying the shipping costs for returning the item to our facility.
2. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your total.

5. Refund Process

1. Once we receive and inspect your returned part, we will notify you of the approval or rejection of your refund.
2. If approved, your refund will be processed via your original payment method or a direct bank transfer, depending on the preference discussed during the claim.
3. Please allow 5–10 business days for the credit to appear in your account.

6. Contact Information

If you have any questions about our Refund and Return Policy, please reach out to us:

1. Website: alawanautosandbodyparts.com
2. Location: Haripur, Pakistan