Terms and Conditions

Last Updated: January 10, 2026

Welcome to Al-Awan Autos and Body Parts (alawanautosandbodyparts.com). By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions.

1. General Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence. We reserve the right to refuse service to anyone for any reason at any time.

2. Product Accuracy and Pricing

1. Descriptions: We strive to be as accurate as possible with product descriptions and images. However, we do not warrant that product descriptions or other content are error-free.
2. Fitment: It is the buyer's responsibility to ensure that the car part ordered is compatible with their specific vehicle make, model, and year.
3. Price Changes: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3. Orders and Payments

1. Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason (e.g., stock unavailability or suspicion of fraud).
2. Payment: All payments must be made through our authorized payment gateways. Orders will only be processed once payment is verified.

4. Shipping and Delivery

1. Timeline: We aim to dispatch orders promptly. Delivery times provided are estimates and are not guaranteed.
2. Risk of Loss: All items purchased from Al-Awan Autos are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
3. Shipping Damage: Please inspect all body parts (bumpers, hoods, lights, etc.) immediately upon delivery. Any damage caused during transit must be reported within 24–48 hours to file a claim.

5. Returns and Refunds

1. Eligibility: Returns are generally accepted within [Insert Number, e.g., 7] days of delivery, provided the part is in its original packaging and has not been installed, painted, or modified.
2. Restocking Fee: Returns for "change of mind" or "incorrect part ordered by customer" may be subject to a restocking fee.
3. **Non-Returnable